Giving Compass' Take:

• James Poulos explains how the anonymity provided by a crisis text line is making it easier for people to reach out for help and support from counselors. 

• What are the scalability advantages of this model? Can text lines be integrated into a larger service package to provide better results? 

• Learn how counseling can boost economic output. 

When people are hurting, it turns out anonymity is a pretty powerful way to help them cope.

That’s the discovery Crisis Text Line is making. After years spent beefing up their ranks with thousands of well-trained counselors spread across the U.S., the round-the-clock national intervention line has placed a special focus on communication via text message.

They can text us from anywhere and nobody knows. If they were talking to a friend or calling a hotline, they’d have to go somewhere private. But a student can text us from the lunchroom when they’re being bullied or the school bathroom.

Read the full article on Crisis Text Line by James Poulos at GOOD Magazine.